eHarmony
eHarmony sets itself apart from other online dating sites by offering compatibility matching based on their patented 29 Dimensions of
Compatibility. These dimensions have been clinically proven to create long-lasting relationships. And with 44,000 member weddings annually (that's 120 eHarmony weddings a day!), there is no question that
eHarmony has gotten the personality matching system down to a science.
Pricing
| Duration of Contract |
Basic Plan |
Total Connect |
| 1 month |
$59.95/mo |
NA |
| 3 month |
$39.95/mo* |
$44.95/mo |
| 6 month |
$29.95/mo |
$33.95/mo |
| 1 year |
$19.95/mo |
$23.95/mo |
*Although the prices are offered on a monthly basis, eHarmony actually bills their customers as a one-time expense.
You can take advantage of various promotions that are offered on the site, which can be redeemed upon registration.
ADDITIONAL 17% OFF
A 12 month subscription
Use Promo Code:
CJPROMOBBB
eHarmony also offers a Profile Advisor service which will help you polish your profile and help it attract positive
attention. The cost for this service is $99.95.
eHarmony accepts multiple payment types including Visa, MasterCard, American Express and Discover cards, as well as debit cards that feature either the Visa or MasterCard logo. You can also pay via PayPal or Bill me Later.
Compare eHarmony pricing to other dating sites >>
How eHarmony Works
eHarmony’s compatibility matching system provides a specific framework through which you contact and communicate with other singles. You are required to complete four stages of Guided Communication before you can enjoy Open
Communication with a potential partner. The four stages of Guided Communication include:
Stage One: Read Your Match's "About Me" Information
Stage Two: Request information with questions suggested by eHarmony
Stage Three: Exchange 10 "Must Haves" and 10 "Can't Stands"
Stage Four: Send 2nd questions
eHarmony’s Open Communication System provides the ability to interact freely and securely without transferring any contact information until the necessary time. Singles who are mutually eager to proceed can opt for a Fast Track
communication through which they bypass the Guided Communication stages.
Registration
eHarmony's enrollment questionnaire contains approximately 258 questions that were carefully chosen based on the
company's 3 year study of 5,000 married couples. The goal of the questions is to encourage you to provide a detailed outline of your preferences and relationship goals so that eHarmony's technology can provide successful compatibility matching. The registration process should take approximately 1 hour to complete but since eHarmony provides match suggestions upon completion, the time required for the search process is minimal.
Sample Questions from Questionnaire
Like other compatibility matching services, eHarmony provides a personality analysis that probes into different aspects of your character. While eHarmony’s personality profile was accurate in describing me as a person, the explanations and descriptions of my persona seemed generalized instead of more personalized as the personlity analyses of Chemistry.com and PerfectMatch were. Still, eHarmony’s evaluation offered more focused insights onto a greater number of personality traits than any other personality profile.
Personality Profile
Customer Support
eHarmony offers both phone and email customer support. I tried to call their customer service center at 2:36pm EST on a Monday afternoon. After 3 minutes of waiting on hold, the customer service representative answered my questions about the registration process helpfully. However, when asked about a customer satisfaction guarantee, he said only that eHarmony does not promise a specific number of matches, nor do they offer a satisfaction guarantee. He encouraged me to 'invest in potentially finding the love of my life', which was hardly a persuasive sales pitch. Overall, the phone service was satisfactory.
eHarmony's email customer service, in contrast, was excellent. I submitted a query at 1:43pm EST on a Thursday and received a response at 3:16pm the same day. The response was personal, helpful and encouraging. My question was if there was something wrong with my profile settings as I did not receive as many matches as I had expected.
The response from eHarmony
Compare eHarmony's customer support to other online dating sites >>
Summary
Positive Features
- Wide user base
- Proven compatibility matching
- eHarmony provides you with suggested matches so that you won’t waste time searching through millions of options
- Ideal if you are looking for a long-term relationship and/or marriage
- Secure dating options protect your privacy
Negative Features
- No free communication
- You cannot search for your own matches
- Not suited for you if you are looking for casual encounters
- The price of an eHarmony subscription is on the high end of the pricing scale