Customer Support
All online dating sites offer some form of customer support, but there are significant variances in the quality and availability of this support. We've tested the customer support of the top online dating services to see which ones offer reliable services and which ones fall short.
Phone Support
| Dating Site |
Averge Hold Time |
Our Experience |
Our Comments |
 |
1 Minute |
The representatives were friendly and helpful and knew the answers to all of our questions. |
Excellent All Around |
 |
none |
We found their phone representatives to be knowledgeable and professional, althought they could have been friendlier. |
Very Professional |
 |
1 Minute |
We found their phone representatives to be knowledgeable and professional, althought they could have been friendlier. |
Satisfactory |
 |
--- |
No phone support |
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Email Support
While we corresponded with the customer support of these dating sites on several instances, we found our experience with each one to be pretty consistent, whether good or bad. To give you a better picture, we conducted a test and presented our findings below.
Test: We sent an email to customer support at the top dating sites. We documented the amount of time it took each dating site to respond as well as the relevance of their answer.