Chemistry.com Review

Chemistry.com is an online dating site specializing in compatibility matching based on a personality test developed by biological anthropologist Dr. Helen Fisher. Incorporating 30 years of research on the science of interpersonal attraction, Dr. Fisher was able to develop a system that's impressively accurate at predicting which singles are most likely to have Chemistry. A sister company of Match.com, Chemistry incorporates a lot of the user-friendly features found on Match.com, but with a more hands-on approach to computerized matchmaking.

Packages and Features

Unlike some other dating sites, Chemistry.com offers only one package. The site also offers a free trial that lets you use certain features so that you can determine if Chemistry.com is the right dating site for you.

  1 Month 3 Months 6 Months
Price $39.99/ mo $26.99/ mo $20.99/ mo

And here are the free and premium features for Chemistry.com:

Feature Premium Membership Free Trial
Personality Assessment v_sign v_sign
Profile transfer from Match.com v_sign v_sign
View suggested profiles and photos v_sign v_sign
Receive match suggestions v_sign v_sign
See who's interested in you v_sign x_grey_sign
Contact suggested matches v_sign x_grey_sign
See who's noticed your profile v_sign x_grey_sign
Get more information from a potential match with specific personality questions from Chemistry.com v_sign x_grey_sign

Membership Base

  • Chemistry.com has approximately 4 million members
  • Open to anyone who's single
  • Caters mainly to singles over 35
  • Married people are not eligible to sign up for Chemistry.com
Compare Chemistry.com's membership base to other online dating sites >>

How Chemistry.com Works

As a member of Chemistry.com you will regularly receive match suggestions. Each suggestion will provide background information about the person as well as an assessment of how your personalities might fit together.

Chemistry screenshot1 Personality Analysis

Paid subscribers will also receive notices when someone reads their profiles or is interested in them. If you are interested in someone you can click the "I'm interested" button, and Chemistry.com will contact your potential match. You will then be prompted to begin the "getting to know you" process by filling out additional information about your relationship essentials. If you are interested in someone who has expressed interest in you, you will be requested to answer the same questions. Chemistry.com will then offer a comparison of your answers with your match's answers, so you can judge your mutual compatibility.

Chemistry screenshot 2 An example of the characteristics comparison

If you and your potential match like what you see in your compared relationship essentials, you will be asked to send your potential partner several short questions.

Chemistry.com lets you send 6 short questions to potential matches and even recommends questions that may be useful for your personality type.

Recommended Questions Recommended Questions

Only after both of you accept the answers to these questions will you be able to send direct emails to each other. The goal of this directed process is to ensure that you are still interested in each other after you get a little more familiar, but it also helps ensure that you could have a comfortable first date.

When communicating on Chemistry.com, the process is quite interesting and does help you learn about your potential partner and yourself. The waiting process also gives you time to explore other options and to make sure that you are not just over-eager, but truly interested in pursuing each match. Chemistry.com provides at least 5 match suggestions daily so you will always have potential partners to review and contact.

If you begin a relationship or want to take a break from the world of online dating, you can hide your profile at any time. Doing so will prevent you from receiving any match suggestions and will archive all current match suggestions so that you will not be able to pursue these matches.

Registration

Before sitting down to complete Chemistry.com's member profile, make sure that you have at least 45 minutes to focus on the task. But don't be worried about the length of the registration process - the questions are extremely interesting and contain a mix of text-based multiple choice questions and questions that are based on various graphics and images.

The Chemistry.com registration begins with analytical questions that are broken down into the following sections:

Registration screenshot Step1: Provide a 'snapshot' of yourself (2 pages)
Registration screenshot2 Step2: Self-perception analysis (3 pages)
Registration screenshot3 Step3: Communication Dynamics assessment (4 pages)
Registration screenshot3 Step4: Personal Traits and Preferences section (8 pages)
Registration screenshot4 Step5: Aspects of Identity questions (2 pages)

When the analytical assessment is complete, you will be asked to answer basic questions about yourself and what you're looking for in a partner. These questions focus on your appearance, ethnicity, occupation and other straightforward questions. You will also be asked to upload a photo, though you can opt to email it in if you can't figure out how to upload it directly to your profile. Once your registration is complete you'll receive your personality assessment and will begin receiving match suggestions immediately.

Registration screenshot4 Example of Personality Assessment
 

Customer Support

Chemistry.com is one of the few dating sites that offers phone support as well as email support. A representative will answer your call between the hours of 9am and 8pm CST from Monday through Friday. I placed a call at 1:36pm EST on a Monday afternoon, and received an immediate response from a representative who was knowledgeable and courteous throughout the conversation. She was able to answer my questions quickly and efficiently.

I emailed them at 6:20am on a Sunday morning:

Customer Service screenshot Customer Support Form

I received an automatic response 4 minutes later:

Customer Service screenshot Customer Support Email Response
Compare Chemistry.com's customer support to other dating sites >>

Chemistry.com in the Media

Chemistry -youtube

Discovery News Video of Chemistry

Chemistry -youtube1

Chemistry.com video
An interview of Dr. Helen Fisher discussing her book, "Why Him? Why Her?"

ABC News
The Science of Love. An article from ABCNews.com Read Article

Summary

I was impressed to see that Chemistry.com's personality assessment was highly relevant, and I found it useful that it provided match suggestions with an explanation of how my personality could potentially mesh with theirs. Chemistry.com provided significantly more match suggestions than some other dating sites I've used, and most of them seemed very accurate because of the very personalized nature of its questionnaire.

Positive Features

  • Enhanced personality assessment
  • Useful personality comparison provided with each suggested match
  • Inexpensive pricing as compared with some other services
  • Provides matches on a regular basis
  • Customer support by phone

Negative Features

  • No ability to search for a match independently
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