The List Reviews Feature Comparison Articles Video Reviews Video Tips Interviews

eHarmony.com Review

Our Rating:
*8.8/10
User Rating:

eHarmony sets itself apart from other online dating sites by offering compatibility matching based on its patented 29 "Dimensions of Compatibility". These dimensions have helped create long-lasting relationships for over a decade now, and users still swear by this tried and true method. And with 44,000 member weddings annually (that's 120 eHarmony weddings a day), it leaves little question that eHarmony has gotten its personality matching system down pat.

Packages and Features

eHarmony offers 2 different packages, the free membership and the paid membership. Each one provides different features and pricing options so that users can select the one they like best. Here are the pricing options for each program:

Length FREE Membership 1 Month 3 Months 6 Months 12 Months
Price FREE $59.95 $39.95 $29.99 $19.95

The two plans also vary slightly in the features offered with each. Obviously, the paid membership will bring you significantly more in terms of communication with your matches.

Feature FREE Membership Paid Membership
Send/receive contact requests*    
See who has looked at your profile    
Request photos from potential partners    
View photos of potential matches    
Send Messages to other members    
Personality evaluation and explanation    
Secure telephone conversations    
Potential partner ID verification    

*For Free membership, you can send/receive communication through the first 3 stages ("Guided Communication') only. Full communication isn't available.

In addition, eHarmony offers its well-renowned personality assessment for both paid and unpaid members. Although eHarmony's paid membership offers a more in-depth personality assessment, even the free version leaves you with new insight about yourself and your ideal partner.

Membership Base

  • Over 20 million members
  • Matches singles in approximately 200 countries
  • People who are married or separated are not eligible to register for eHarmony's services

How eHarmony Works

eHarmony's compatibility matching system provides a specific framework through which you contact and communicate with other singles. You are required to complete four stages of Guided Communication before you can enjoy Open Communication with a potential partner. The four stages of Guided Communication include:

  • Request your match's information with questions suggested by eHarmony
  • Exchange 10 "Must Haves" and 10 "Can't Stands"
  • Send 2 questions

eHarmony's Open Communication System provides the ability to interact freely and securely without transferring any contact information until the necessary time. Singles who are mutually eager to proceed can opt for a Fast Track communication through which they bypass the Guided Communication stages.

Potential Match Information
potential match
Personality Profile
personality profile

In depth characteristic matching

Icebreaker Feature
icebreaker

Request information from other members

Registration

eHarmony's enrollment questionnaire contains approximately 258 questions that were carefully chosen based on the company's 3 year study of 5,000 married couples. The goal of the questions is to encourage you to provide a detailed outline of your preferences and relationship goals so that eHarmony's technology can provide successful compatibility matching. The registration process should take approximately an hour to complete, but since eHarmony provides match suggestions upon completion, the time required for the searching is minimal.

Like other compatibility matching services, eHarmony provides a personality analysis that probes into different aspects of your character. eHarmony's personality profile was accurate in describing me as a person, and I felt the evaluation offered more focused insights into a greater number of personality traits than any other questionnaire.

Customer Support

eHarmony offers both phone and email customer support. I tried to call the customer service center at 2:36pm EST on a Monday afternoon. After 3 minutes of waiting on hold, the customer service representative answered my questions about the registration process helpfully. Overall, the phone service went above and beyond expectations.

eHarmony's email customer service was also excellent. I submitted a query at 1:43pm EST on a Thursday and received a response at 3:16pm the same day. The response was personal, helpful and encouraging. I asked if there was something wrong with my profile settings since I didn't receive as many matches as I had expected.

Overview

  •   Wide user base
  •   Tested compatibility matching
  •   eHarmony provides you with suggested matches so that you won't waste time searching through millions of options
  •   Ideal if you are looking for a long-term relationship and/or marriage
  •   Secure dating options protect your privacy

The Good

Compatibility matching based on more thorough questionnaire

Designed specifically for long-term relationships and marriage

The Bad

Doesn't let you search for your own matches

The Ugly

Highest 1-month cost of any of our favorite companies


User Reviews
Submitted by Chris R

I had used this site and there are some very nice people on here, but the one thing I would say is that the people on here are in a rush to get married. Getting Married or even a true, serious relationship takes time to build, but the people on this site seem to want to rush into something very serious to start a family, rather than truly find real love and move forward from there.

Submitted by Darla Baustian

I met someone through this dating service and found it to be amazingly accurate in their personality assessments. I am seeing the person I met through this service and have moved to the state he lives in. We are continuing to develop our relationship. Hats off to E-Harmony for their matchmaking capabilities, but most importantly hats off to God to leading me to your service.

Submitted by Janet gressley

Great site! I met several nice men. I actually was matched with the man I am currently engaged to be married this September after the first night I got on the system. I found the matching system worked very well for me.

Submitted by maris reil

Would like to search on my own, as other sites allow, as the first 50 or so matches just didn't cut it. Also, but I'd like more initial clues to the socio-economic status of the matches they send.

Submitted by Priscilla Koeplin

My husband and I met 7 years ago on eHarmony and have now been married for 6 years. We think this service is wonderful

Submitted by Lyra Berry

Those on this site seem to be rushing to be in a relationship. They seemed to be in a hurry to get hitched and move down the road to family. I want the samething but it can't be rushed.Those I met seemed like very real people. Much better than those on Match.com

×

Review

Customer Service*
Ease of use*
User Base*
Technology*
Pricing*
Overall Satisfaction*
Your review*
Name*
Email*
Fill in missing and/or invalid fields.
Thank you for submitting your review!