Online Fax Features
Besides cost, there are several important features that you
should take into account when selecting an online fax provider
besides price. See the chart below to compare what each online fax
provider has to offer.
| Online Fax
service |
Users in Plan 1 |
Online Fax Storage 2 |
Phone Support 3 |
Vanity Numbers 4 |
Scheduled Fax Delivery
5 |
 |
6 |
Unlimited |
24/7 |
Yes |
Yes |
 |
6 |
30 Days |
M-F 8AM-9PM EST |
No |
No |
 |
5 |
1 Year |
24/7 |
Yes |
Yes |
 |
5 |
2 Year |
24/7 |
No |
No |
1If it's important for you to have the ability to
send and receive faxes from multiple email addresses, make sure
that the provider you select offers that capability.
2One of the nice benefits of using online fax is that
you automatically have the faxes you send and receive on file in
your account. The difference between service providers is that they
allow you to keep the files for differing amounts of time. This
usually is between 30 days to 1 year.
3While all the providers we examined offer phone
support, the hours that they are available is not always the same.
If you might need help with a technical issue during off-peak
hours, you want to be sure that your provider offers
round-the-clock customer service over the phone.
4If you want a fax number that is easy for people to
remember, several of the providers enable you to select vanity
numbers.
5If you want a fax to go through at a specific time,
some providers allow you to schedule a fax transmission.