Unlike other web hosting companies that offer web design services, online marketing tools and a range of other bells and whistles, Just Host aims to provide straightforward web hosting services with no distracting extras. Although Just Host does provide the marketing credits that a few of its competitors provide, its singular product and straightforward offerings are surprisingly refreshing and especially useful for novice webmasters seeking an uncomplicated web hosting solution.
Plans and Pricing
Just Host offers only one hosting package with extremely competitive pricing. The prices vary depending on the length of the plan, with shorter plans costing slightly more than extended contracts. Just Host's pricing works as follows:
|1 Month Plan||12 Month Plan||24 Month Plan||36 Month Plan|
Just Host accepts Visa, Mastercard and American Express, as well as PayPal. Every Just Host web hosting package will be automatically renewed when the contract is set to expire unless you purposely void this option.
Money Back Guarantee
Like many other web hosting companies, Just Host offers a money back guarantee to all customers. If you wish to cancel at any time, Just Host will refund the remainder of your term. You will not be able to receive credit for the domain name, registration fees or any account activation fees.
Just Host's web hosting package includes an impressive range of features that will serve both experienced webmasters and those who are building their first website. With unmetered storage and bandwidth, Just Host is a great choice for anyone who is hoping for a high-traffic website.
- Unmetered hosting space
- Unmetered bandwidth
- Unmetered data transfer
- Unlimited email accounts
- Unlimited host domains
- Unlimited sub domains
- Unlimited parked domains
- Unlimited MySQL databases
Site Building Tools:
- cPanel control panel
- CGI Library
- FTP access
- $100 Google ad credits
- PHP 5
- Perl 5
- Ruby on Rails
- Image galleries/Coppermine
- Polling and survey applications
- Browser-based email (webmail)
- SSL server
- OS shopping cart
- Agora shopping cart
- Online form builder
Ease of Use
Just Host uses the cPanel control panel which is extremely easy to use. The display is exceptionally well-organized, with the exception of some advertisements which clutter the page. Nevertheless, once you begin working on your site these advertisements become relatively easy to ignore. The only thing that surprised me was that the free advertising credits were located in the center of my visual field, above the database, mail and file setup sections in the control panel. Every section of the cPanel is easily identifiable and each one has graphic icons that clearly reflect what services are being provided. The left navigation of the control panel offers interesting information such as how much bandwidth transfer and disk space my site occupies, although, practically speaking, this information is irrelevant since all Just Host plans offer unmetered services.
I was excited to see that the WordPress widget was located clearly in the control panel's 'Popular Choices' section. The installation process required 3 steps, which mimicked those found with other web hosts. Likewise, I encountered a problem with duplicate files that I'd seen when installing WordPress with numerous other web hosts, but a quick call to the support team resolved the problem within minutes, and I was able to complete the installation.
I also tried to set up an email account to see how this process compared to setting up an email with other web hosting companies. The setup process was remarkably straightforward, and it presented me with multiple options for viewing my mail, which were both helpful and impressive.
All told, Just Host's web hosting service was comfortable, intuitive and enjoyable. Even the problems were quickly resolved, leaving me feeling entirely comfortable with the site building process.
Unlike most other web hosting providers, Just Host offers extremely helpful 24/7 phone and email support. What I found specifically helpful was that when I called the customer service center with a billing inquiry, I was told via automated recording that billing inquiries could only be answered via email. The recording, however, informed me that the estimated wait time for a return email was 30 minutes. I was impressed to receive a helpful response in only 12 minutes.
Just Host's phone support was equally impressive. I never waited on hold for more than 2 minutes, and each representative that I spoke with was courteous and helpful.
Although it would have been useful to have chat support so that I could document the responses I received, I was impressed with the consistently high level of support offered by Just Host's phone and email support.
- Excellent customer service
- Affordable pricing
- Unlimited bandwidth and storage
- Over $100 in ad credits
- User-friendly cPanel control panel
Incredible prices for the hosting features
unmetered storage and bandwidth
No website building options
I have been jumping around from one hosting company to another for years. With every hosting service I’ve been with, whenever it gets close to time to renew, I am forced to look for better deals. That being said, since discovering justhost, I have been more than happy with their entire company experience from up time & performance to their excellent customer service, and although I did not want to move my site to another hosting company, I could not afford their regular prices for hosting my account. So reluctantly I once again started hunting the internet for webhosting packages and pricing, but after literally weeks of shopping around I couldn't find anything out there that offers the same level of features or service that I had become accustomed to with Justhost and became very annoyed and decided to pull up the handy "chat window" to let someone know about it and demand a "loyal customer incentive" or I would just take my business elsewhere. The representative who responded to my tantrum (whose name read "Peter") very kindly but honestly explained to me that although getting new customers is a huge priority, running any kind of successful webhosting company would be impossible if they kept "introductory prices" at renewal the same…. and that it was understandable if I chose to leave for a better deal somewhere else, but whatever new company I signed up with would also have to raise the prices after my introductory period was over. I own a tree service and find it very rude and presumptuous when customers ask me to bring my price down for whatever reason as I believe a good service offered should be paid a good service price - OMG what a hypocrite!! Despite that I had just eaten some serious crow, the fact remained that I still could not afford an almost $400 hit and then (Peter) offered me a discount and although it wasn’t anywhere close to the introductory offer it was enough that I could stay with Justhost to service my web hosting needs for another 3 years. I have been all over the internet looking for the perfect webhosting company and read tons and tons of reviews. I am not an expert but as far as I'm concerned justhost.com should be at the top of all of them, they really are the complete package. I will be staying with justhost for a long, long time.
Great service, highly recommend. The email support response time needs some attention but phone support is EXCELLENT. Been with them 7 years!
I strongly recommend justhost to first time bloggers.
Great price, knowledgeable and helpful customer service, very accommodating.
Great Value for money. Customer Services responded by email within an hour.
I switched from vodahost when they went down on a Friday evening and I could not get in touch with anybody. Signed up with JustHost, transferred my websites and was up and running for business Monday Morning.
I have found justhost.com very useful in building and rebuilding my websites. Tools they offer are good for keeping current. Price is reasonable and I appreciate the heads up notice they give you for billing.
Fabulous Hosting service! The best one out there. No complaints what-so-ever!
I've been with JustHost.com off 'n on for a couple of years. They always deliver and deliver it well. I recommend them to all my friends.
I was a bit concerned about moving from my last host but had come to the end of my teather with them. I read a few review and decided to try Just Host - I must say they are fantastic - I decided i would move the site myself and got stuck on a few parts but when I submitted an e-mail to their support team I couldn't believe my eyes when I had a response in under 10 minutes. They are so cheap I was a little bit concerned that they may lack in support but I didnt realise how wrong I could be their support team are sensational.