Jumpline Overview

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Jumpline delivers hosting services to more than 150,000 businesses and websites, so its story is still being told today. Jumpline’s long-established infrastructure ensures reliability and security in the web hosting arena; using Dell Servers, R1Soft Backups and Cisco Networking Equipment. Its emphasis is on providing flexible web hosting solutions that leave no companies out in the cold. The scalability of its plans provide businesses and websites of all sizes with the ability to ramp up or ramp down, as narrated by the demand.

Ease of Use

Jumpline provides very reasonably priced shared hosting plans that are easy to activate. Your website is powered by enterprise-grade Dell PowerEdge servers that offer redundancy components for uptime guarantees that should make the most demanding web developer content and relaxed. Unlike other hosting solutions, Jumpline doesn’t employ the use of desktop computer hardware to provide the hosting power for customer’s websites. Jumpline’s servers are the cutting-edge of technology dedicated to ensuring the safety, security and availability of your data.

Jumpline offers web hosting packages that provide a wide breadth of businesses and websites the ability to make their online presence known without exceeding the budget. Packages can be easily compared from the Jumpline website, so you can make educated decisions on the features, pricing and support options available. The account features are quite generous and Live Chat options are available if you have questions regarding the services, products and support that Jumpline advertises. You can get 50% off of regular annual plans that feature Plesk, cPanel and Virtuozzo VPS.

Features

Jumpline doesn’t cut back on features to account for the low entry price on its package plans. A generous list of features is included with each pricing plan and 50% off on annual agreements makes this offer even more tantalizing. Regardless of which pricing plan you choose, you have several features that you have the option of using, such as: Email Aliases/Forwarders, mailing lists, autoresponders, webmail, calendar and to-do, web user accounts, and IMAP support.

Customers of varying skill levels should be satisfied with Jumpline’s ease of use and control that they get from cPanel, which is the #1 web hosting control panel in the world. Parallels Plesk is another option that Jumpline provides for a reliable control panel solution that supports over 100 applications. Convenient backups are provided by R1Soft, which allows for quick data security and replication that can be configured to back up your content several times a day. Additional administrative features include SSH Access, MySQL databases, PhpMyAdmin, support for Perl, PHP, Python, Access Log Files, Web page statistics and SSL support. Jumpline offers a well-trained and experienced staff that has more than 15 years of web hosting experience to back up all of the technology and hardware that goes into each of their solutions.

Customer Support

Jumpline’s support portal is full of useful resources that can help you easily locate information about their products and services. Most customers will find that the portal provides a comprehensive database of technical information. Their How-To’s include support articles and other documentation that provide an advanced level of detail on various features. Quick Start guides are actually videos that can be used to help you get on track with procedures and account information. You can submit ticket requests via their email system 24 hours a day. However, this is no guarantee that they will respond within a reasonable timeframe. The Live Chat option is a nice feature if you’re having trouble locating information on the support portal and is available Mon-Fri from 9am-9pm (EST).

Pricing

All annual plans are currently available at 50% off of their regular price. Monthly plan prices are listed below.

Stacked – $9.95 for 10GB storage space, 100GB monthly data transfer, IMAP/POP Email Accounts, dedicated IP Address, 10 FTP accounts.

Layered – $14.95/month for 15GB storage space, 150GB monthly data transfer, IMAP/POP Email Accounts, dedicated IP Address, 10 FTP accounts.

Expanded – $19.95/month for 20GB storage space, 200GB monthly data transfer, IMAP/POP Email Accounts, dedicated IP Address, 20 FTP accounts.

The Good

All Jumpline pricing plans are set at very affordable rates

Dedicated IP address is available at no additional cost

The Bad

Lack of phone support for technical assistance should be put in the minus column

The Ugly

Surprisingly, there is no website building application included in any of Jumpline’s plans